SysAdmin Services

Your Server. Our Hands.

Hands-on Linux server administration for VPS and dedicated servers on any provider, plus Microsoft 365 and Google Workspace tenant care. One-time rescues, production-ready setups, and monthly care plans, all done by the same team that runs our own hosting fleet. No call center, no scripts.

Pick your level

One Fix Or One Build, Then Ongoing Care

Every engagement is delivered manually by our team on a support ticket. Fixed prices, honest scope, and a written summary when we hand the server back. A rescue or a build is where it starts, and the care plan is what keeps the server from ending up back where it was.

Limited: 5 server slots

Server Care Plan $49/MO PER SERVER

Your server, maintained like it's ours. We keep it patched, monitored, and backed up so you find out about problems from us, not from your visitors. Best for a VPS running a business site, a store, or a game server that needs to stay up without you becoming the sysadmin.

  • Monthly OS security updates, service patching, and scheduled reboots when a kernel needs one
  • Uptime, disk, and resource monitoring with alerting watched by a human
  • Backup job configured and verified monthly (to a destination you control)
  • Small fixes included, up to 1 hour of hands-on work per month
  • Next-business-day response, Monday to Friday
  • Plain-English monthly health summary by email
  • Month to month, cancel anytime
Order Care Plan: $49/mo

… or start with a fix or a build, each of which continues into that same care plan:

Server Rescue $129, THEN $49/MO

One problem, fixed, then watched so it doesn't come back. Site down, mail broken, disk full, database crashed, update gone wrong, load through the roof. We get on the box, fix the problem, tell you in writing what happened, and then keep the server patched and monitored instead of handing it back and hoping.

  • Work starts within one business day of intake
  • Up to 3 hours of hands-on work on one problem
  • Any Linux VPS, dedicated, or cloud server you have root on
  • Written summary: what broke, what we changed, what to watch
  • If intake shows a rescue won't fix it, full refund and an honest quote for what will
  • First month of the Server Care Plan included, so the fix is monitored rather than forgotten
  • Then $49/mo for patching, monitoring, and verified backups, month to month, cancel anytime
Start Server Rescue: $129 + $49/mo

VPS Setup & Hardening $179 SETUP, THEN $49/MO

A fresh VPS taken from blank Linux to production-ready, then kept that way. Web stack or game server stack installed, locked down, backed up, and monitored, handed over with documentation instead of a shrug, and maintained from there. Bought a VPS and realized it comes with nothing? This is the fix, and the part that keeps it fixed.

  • Web stack (LAMP or LEMP) or game server stack installed and configured
  • SSH hardening: key-only login, brute-force protection, firewall rules
  • Free SSL (Let's Encrypt) with automatic renewal
  • Automated backup schedule to a destination you control
  • Basic uptime and disk monitoring with email alerts
  • Handover document with credentials, what's installed, and how to maintain it
  • Then $49/mo: OS patching, monitoring watched by a human, verified backups, and a plain-English monthly summary
  • 3-month minimum on the monthly, then month to month, cancel anytime
Start VPS Setup: $179 + $49/mo
Cloud Workspace Care

We'll Run Your Microsoft 365 or Google Workspace Too

Same house rules as the Server Care Plan: a real admin on the ticket, next-business-day response, and a monthly summary in plain English. Limited to 5 tenant slots across both plans.

Microsoft 365 Support $49/MO PER TENANT

Your Microsoft 365 tenant, administered for you. No more guessing your way through the admin center: we handle the changes, keep mail flowing, and watch the security basics. Covers tenants up to 50 users; larger tenants quoted.

  • Users on and off, licenses, groups, shared mailboxes, and aliases handled for you
  • Mail flow and DNS kept healthy: SPF, DKIM, DMARC, delivery troubleshooting
  • Security baseline: MFA enforcement, suspicious sign-in review, monthly checkup
  • Up to 1 hour of hands-on admin work per month
  • We deal with Microsoft support so you don't have to
  • Plain-English monthly summary, month to month, cancel anytime
Order Microsoft 365 Support: $49/mo

Google Workspace Support $49/MO PER TENANT

Your Google Workspace tenant, administered for you. Admin console changes, mail deliverability, and account security handled by someone who lives in this stuff daily. Covers tenants up to 50 users; larger tenants quoted.

  • Users on and off, licenses, groups, shared drives, and aliases handled for you
  • Mail flow and DNS kept healthy: SPF, DKIM, DMARC, delivery troubleshooting
  • Security baseline: 2-Step Verification enforcement, suspicious sign-in review, monthly checkup
  • Up to 1 hour of hands-on admin work per month
  • We deal with Google support so you don't have to
  • Plain-English monthly summary, month to month, cancel anytime
Order Google Workspace Support: $49/mo

Microsoft 365 / Google Workspace Setup $149 SETUP, THEN $49/MO

Starting fresh? We stand up the whole tenant so day one just works: domain, mail, users, and security done right the first time, then we keep running it. Covers up to 50 users; larger tenants quoted. The monthly is the matching support plan above, on whichever platform you land on.

  • Tenant created and licensed on the right plan (license fees paid by you, directly to Microsoft or Google)
  • Custom domain verified, DNS done right: MX, SPF, DKIM, DMARC
  • Users, mailboxes, groups, and aliases created (up to 50 users)
  • MFA / 2-Step Verification enforced from day one, separate admin account set up
  • Plain-English handover doc: credentials, desktop and mobile sign-in, maintenance notes
  • No mail data migration: we set up clean, and point you to a migration specialist if you're moving old mail
  • Then $49/mo per tenant: users and licenses handled, mail flow and DNS kept healthy, MFA and sign-in reviewed monthly
  • 3-month minimum on the monthly, then month to month, cancel anytime (uses one of the 5 tenant slots)
Start Workspace Setup: $149 + $49/mo

Just need a WordPress site moved or locked down on shared hosting? That's our Pay-Once Pro Services, starting at $49.

How it works

Ask, intake, deliver

1. Order & pay

Click the order button above and pay via Stripe. You'll get an automatic receipt and a support ticket opens for the intake conversation. Not sure which service fits? Ask us first.

2. Intake & access

After payment, we send a short checklist of what we need (usually root SSH access and provider details). You can rotate credentials the moment we hand the server back.

3. We do the work

Everything happens on the ticket: what we found, what we changed, and what we recommend next. One-time engagements end with a written summary. Care Plan servers get a monthly health email.

What's included

Honest scope, honest price

We list what's in and what's out so there's no surprise on the ticket.

In scope

  • Linux servers: Ubuntu, Debian, AlmaLinux, Rocky, CentOS
  • Any provider: RackNerd, Hetzner, DigitalOcean, Vultr, AWS, and others
  • Plain servers or panels: cPanel/WHM and Pterodactyl both fine
  • Game servers (Minecraft and Pterodactyl-based) welcome
  • Microsoft 365 and Google Workspace tenants (flat rate up to 50 users)

Out of scope

  • Windows Server (Linux only)
  • Servers you don't have root access to
  • Shared hosting accounts (see Pay-Once Pro Services instead)
  • 24/7 on-call or same-hour emergency response
  • Actively compromised servers (we quote a rebuild + hardening instead of patching over an intrusion)
  • Custom application code debugging (we fix the server, not your app's bugs)
  • Mail data migrations (we'll point you to a migration specialist)
  • End-user phone helpdesk (support runs on the ticket, business days)
FAQ

Common questions

Do I have to host with Nova Grid to use SysAdmin services?

No. We work on Linux servers at any provider. You just need root access to the server. If you'd rather not run a server at all, our managed hosting plans exist for exactly that.

Is this a 24/7 emergency service?

No. We work business days, Monday to Friday. Rescues start within one business day of intake, and the Care Plan includes next-business-day response. If you need a same-hour, around-the-clock on-call team, we are not the right fit and we say so up front rather than overpromise.

What access do you need?

Usually root SSH access and your provider's control panel details. We send a short checklist on the ticket so you don't have to guess. Rotate the credentials the moment the engagement ends. For Care Plan servers we use our own SSH key so you never share a password.

What if the server can't be fixed?

If intake shows a rescue won't fix it (the box needs a rebuild, or it's actively compromised), we tell you before doing the work, refund the rescue in full, and quote what it actually needs instead.

I just need the one problem fixed. Am I stuck with the monthly?

No. A rescue includes the first month of care because a server that just broke is exactly the one worth watching for a few weeks. After that it's $49/mo, month to month, and you can cancel it the day the fix is confirmed if a one-off really is all you needed. We won't hold an outage hostage to a subscription. The two setup services, VPS and Workspace, do have a 3-month minimum on the monthly, because a brand new server or tenant needs looking after from day one and we'd rather say that up front than after you've paid.

Is the Microsoft 365 / Google Workspace support priced per user?

No, it's a flat $49/mo per tenant covering up to 50 users. Bigger tenants get a custom quote. We keep it flat so a growing team isn't punished for hiring one more person.

Can you migrate our old email into the new tenant?

No. Workspace Setup builds you a clean, correctly configured tenant, and we deliberately stay out of the data-moving business. If you're bringing old mail with you, we'll point you to a migration specialist, and once your data has landed, the support plan takes over from there.

Why is the Care Plan limited to 5 server slots?

Because every server on the plan is maintained hands-on by a real administrator, not a ticket queue. We cap the roster so the response time we promise stays true. When slots are full, we keep a waitlist.

Ready when you are

Tell us about your server

Server Rescue: $129 + $49/mo VPS Setup: $179 + $49/mo Care Plan: $49/mo Microsoft 365: $49/mo Google Workspace: $49/mo Workspace Setup: $149

Fixed prices · Manual fulfillment by our team · Written summary with every engagement